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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Identify types of contributions and their processes
   • Identify and record contribution types and sources
   • Identify potential errors in processing contribution types
2. Receive superannuation contributions
   • Establish new accounts and check for eligibility
   • Receive and check superannuation contributions and accompanying documents to ensure information is complete and correct
   • Issue contribution receipt according to organisational procedures and regulatory requirements
   • File documentation according to organisational procedures
   • Process contributions for banking according to organisational procedures
3. Receive rollover benefit statements (RBSs)
   • Check RBSs received against eligibility requirements
   • Check documentation is complete and process accordingly
4. Identify and manage contribution and RBS errors or incompletions
   • Identify errors in contributions and/or documentation
   • Return documentation or obtain required information to rectify errors or omissions
   • Send employer contribution reminders as required
   • Action incomplete or incorrect contributions according to organisational requirements
   • Reconcile incomplete or incorrect contributions and process when required information is obtained
5. Allocate contributions according to contribution type
   • Allocate contributions in accordance with member and employer requirements
   • Complete processing according to organisational procedures
6. Follow quality assurance procedures
   • Follow organisational procedures to ensure all work is completed accurately
   • Maintain member details in accordance with organisational requirements
   • Implement system, process checks and identify any irregularities
   • Correct any irregularities or communicate to appropriate personnel

Performance Evidence

Evidence of the ability to:

establish new accounts with a variety of different contribution types and sources

receive and process contributions from a range of sources

receive and process rollover benefit statements (RBSs)

identify and correct errors, inconsistencies, omissions and incompletions

follow organisational procedures to ensure all work is completed accurately.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

describe key features of company policy, objectives and procedures

identify types of contributions and describe their processes

outline the eligibility rules for contribution types under superannuation industry legislation

identify and describe components of a superannuation RBS

outline RBS documentation requirements

describe the key steps in the process for paying superannuation benefits

describe how privacy legislation applies to processing superannuation contributions

describe the organisation’s quality assurance practices.

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